Time is of the essence when talking with prospective clients or family concerning a personal injury case. There is a time limit on when one can file a case. It is important to begin work on the case immediately in order to protect the client’s best interests and support the necessity for legal service. Make sure the client does not discuss fault or the facts of the case with anyone other than police officers until they have spoken to you.
Your client must understand the importance of having the investigator thoroughly document the scene before they get repaired or begin clean up.
Any third party witnesses should be spoken to immediately. The accident scene should be inspected and photographed before anyone touches any important evidence. Your client must be instructed to retain clothing and any other personal items before the hospital destroys them. Injuries or markings of any sort are extremely important for photo evidence.
The injured person must be reminded that insurance company’s primary concern is to defend a claim for damages rather than getting any funds for the insured for personal injury. The defendant must be told that the letter of claim begins a timetable and acknowledgement of receipt of letter must be within 21 days. The letter of claim must be sent in duplicate and the defendant requested to send a copy to the insurance company. Ensure that the medical records are accurate and has been fully reviewed by your client. Allocate enough time for the review of medical records. Keep in mind that insurance companies pay much more attention to a report that comes from a doctor rather than from a nonphysician.
Remind the client orally and in writing that “based on the facts as they appear in the present time, it appears that he has a meritorious case. That is why, it is impossible to value the case until the full extent of personal injury, the need for treatment, damages, and losses are known.
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